Primo Personal Loans
Last Updated: March 2026
Welcome. Before you continue, please take a moment to review this Agreement regarding electronic communications. At Primo Personal Loans, we use electronic methods to deliver important documents and notices to you. This page describes the types of documents covered, how they are delivered, and the rights you retain.
Your Consent to Electronic Communications
By agreeing to these terms, you give Primo Personal Loans permission to send you the following documents electronically instead of by mail:
– Applications for loan products
– Loan agreements, amendments, and promissory notes
– Legally required disclosures (for example, Truth in Lending disclosures)
– Statements reflecting account activity
– Privacy notices and any revisions to those notices
– Notifications about changes to rates, fees, or other loan terms
– Adverse action notices if your application is declined or terms are adjusted
– Other records and correspondence pertaining to your relationship with us
How Documents Reach You
We deliver electronic communications through three channels:
1. Email, using the address on file in your account.
2. Our secure online portal, where documents are posted for you to view after logging in.
3. Text messages (SMS), but only if you have opted in to SMS notifications separately.
We encourage you to review your email and portal regularly so you do not miss time-sensitive information.
What You Need on Your End
To open, read, and save the electronic documents we provide, make sure you have:
– A device that connects to the internet (computer, phone, or tablet)
– An up-to-date browser — Chrome, Safari, Firefox, or Edge all work
– A way to view PDF files (most browsers handle this natively, or you can use Adobe Acrobat Reader)
– A working email address
– Enough device storage — or a printer — to keep copies of important documents
Requesting Paper Copies
Want a paper copy of something we sent electronically? No problem. Just reach out to us (see contact details below), and we will mail it to you free of charge within 10 business days. Requesting a paper copy does not cancel your electronic consent.
Withdrawing Your Consent
Electronic consent is entirely voluntary. It is not a precondition for obtaining a loan or any other service from Primo Personal Loans. If you change your mind, contact us and we will stop electronic delivery within 10 business days. Keep in mind that any documents already delivered electronically before your withdrawal remain legally effective.
Keeping Your Information Current
We rely on the contact details you give us — your email, phone number, and mailing address — to reach you. Please keep this information up to date. You can update it through your online account or by getting in touch with our team. If we cannot reach you because your information is outdated, we cannot be held responsible for missed communications.
Electronic Signatures and Their Legal Standing
When you interact with our site — clicking “I Agree,” entering your name in a signature field, or submitting a loan application — you are providing an electronic signature. Under federal and state law, electronic signatures carry the same legal force as ink-on-paper signatures. Every signature event is logged with a timestamp and the IP address from which it originated, creating a verifiable audit trail.
Get in Touch
Primo Personal Loans
1008 Gervais St STE 101, Columbia, SC 29201
Phone: (803) 674-5822
Email: legal@primopersonalloans.com
Your Confirmation
When you click “I Agree,” you are confirming all of the following:
– You have read and understood this Agreement.
– You agree to receive documents from Primo Personal Loans electronically.
– You have the technology needed to access and store electronic documents.
– You know you can ask for paper copies at any time, free of charge.
– You know you can withdraw your consent at any time without penalty.
